PRACTICING DISCERNMENT AT SCALE
PRACTICING DISCERNMENT AT SCALE
Nike was built around the spike. The campaign, the drop, the cultural moment where everything converges and the world pays attention. That's where the investment went. That's where the glory was.
Nike was built around the spike. The campaign, the drop, the cultural moment where everything converges and the world pays attention. That's where the investment went. That's where the glory was.
Everything in between was an afterthought. The problem is that everything in between is where most people actually experience Nike. The seasonal social post. The gifting email. The product shot on a Tuesday in February. These moments don't announce themselves — but they accumulate. And when they're handled without care, the brand quietly flattens. Not in any single piece of work, but across thousands of them, until Nike starts to look like any other shopping brand.
Nobody wanted to fund or pay attention to this kind of work. The campaigns got the attention, the budgets, the internal champions. The everyday got the scrutiny without the support — which turned out to be its own kind of proof that it mattered. The moments that generated the most consistent revenue were the ones the organization was least invested in protecting.